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GotMyCamaro.com- Shipping Info

 

Please read before ordering 

 

How We Ship

& Delivery Time Expectations

 

All orders are shipped by UPS, FedEx or US Postal Service Priority Mail. Our goal is to stock all the items we sell. However fraud prevention, credit approval, order volume, system problems, weather conditions, and other variables can affect processing. Sunday and holiday deliveries are not available at this time. Orders placed on weekends and holidays will be shipped the following Monday pending payment authorization. Sorry, we are not able to accept C.O.D. orders. Separate shipping & handling charges apply to each destination. Orders going outside the USA might have some additional shipping cost since the web site will not calculate the correct shipping on order going out of the country.

 

California Sales Tax 8.00%

 

GotMyCamaro is located in California.
We collect and remit sales tax as required by law, set by the state.

 

 

Our Return Policy

 

On-line customers, in store customers, telephone or email orders:

  

1) Enter the item number, description and the quantity being returned on the Return Form attached to the packing list

 

2) Indicate the reason for your return. Please be as specific as possible to help us serve you better.

 

3) Once completed, enclose the Return Form in a suitable shipping package. Keep the Packing List for your records.

 

4) Securely pack items and seal the package.  Write the order number on the return address label. 

 

5) Return to address:

 

UPS, FedEx or US Mail/parcels
 

Cruiser MotorSports/GotMyCamaro
300 S. Highland Springs Ave. 6C 186 
Banning, CA 92220

 

6) Please note: We cannot accept collect or postage-due return shipments, and are not responsible for uninsured packages that are lost in transit. We cannot refund Postage and Handling fees.  We strongly suggest that you insure your package.

 

7) Upon receipt of your return, we'll promptly process it, and credit your account or refund you money. GotMyCamaro customers are encouraged to return products to us via UPS, FedEx or US mail. Refunds for credit card purchases will be credited to the original credit account number used at the time of purchase. Allow time for the credit to appear in your second billing cycle after the return. Refunds of purchases made by personal or business check or money order will be made by check usually within 7-10 working days after the return.

 

8. We cannot accept returns of electrical or electronic products for safety and warranty reasons.  Exception, electrical and electronic products are returnable if they can be proven to have been damaged in shipment.

 

9. Used items may not be returned under any circumstances - you must determine immediately whether the product is damaged or that you don't want it for whatever reason. Used items that become damaged are not covered under our Satisfaction guarantee.

 

10. We will not accept used items as returns.

 

11. We are not responsible for items damaged by improper use or installation

 

12. No returns, refunds or exchanges of any custom orders completed. (IE) Tires, Wheels, Custom seat covers, Electrical parts, Blow out sale items and Painted items.

All Painted parts are considered a Custom Order item.  50% deposit minimum. No Refund. We are not responsible for color match or damage during shipping.

 

13. The customer is responsible for all shipping costs involved with returning products. Any damage or installation use will void the return of merchandise.

 

Most merchandise may be returned for exchange or refund for a period of 15 days from the date of our shipment. Merchandise must be returned in new and resalable condition, in original cartons with original packing, accessories, guarantees and instructions and must be accompanied by a completed Return Form. Kits are shipped in manufacturer-sealed packages. We will not accept returns of any kits that have been opened. Please refer to the manufacturer's return policy or warranty for kits that are defective or have missing parts.

 

There can be up to a 20% Restocking fee on some or all merchandise being returned. If the merchandise is damaged or non sellable again there will be no return or refund allowed. All refunds, returns or exchanges must be agreed upon by GotMyCamaro and the Customers either by phone, email or in writing during the first 15 days from the date of our shipment. All returned merchandise will be sent back at customer expense unless other arrangements have been discussed. 

Other Returns

 

In general, if you decide you do not want a product because it does not meet your expectations, we will gladly accept it in return for store credit, only if the product has not been installed and is returned in its original, undamaged packaging. We stand behind every product we sell. Items that you wish to return because you decided you did not want them may involve restocking fees of up to 20% (whether or not you receive a store credit or refund check), and the cost of the returns for refunds are at the customers expense. Store credit is issued in the form of a written credit reciept which we will send to you once we receive the returned products.  We use store credits only for returns as this reduces our fees and allows us to keep our prices competitive. As with damaged items, you must obtain our authorization before returning items.

 

Canceling an Order

 

In the event that you need to cancel an order placed online, please call 1-951-845-9989 (M-F,  7 AM - 1 PM Pacific), fax 951-845-9959, or e-mail cruisermtrsports@aol.com Include your order number, name, address, and phone number in all correspondence where you require assistance. If we are unable to stop your order from being shipped, you may return it using the procedures listed above.

 

Damaged or Lost Items

 

If you receive cartons that are visibly damaged, please note the damage on the carrier's freight bill or receipt. Be sure to obtain a copy. Once received, keep the original carton, all packing materials and parts intact. Please contact our Customer Service Department 1-951-845-9989 (M-F,  7 AM - 1 PM Pacific),  fax 1-951-845-9959 or e-mail  cruisermtrsports@aol.com within 7 calendar days after receiving a damaged shipment, or as soon as you determine that a shipment is lost. Include your order number, name, address, and phone number in all correspondence where you require assistance.

 

All Prices and Specifications Subject to Changes Without Prior Notice

 

GotMyCamaro cannot be liable for pictorial or typographical inaccuracies. All product specifications, which include dimensions, are subject to change without notice. Prices shown are cash prices in U.S. dollars and are subject to change without notice. We are not responsible for and do not honor pricing errors. Shipping and Handling fees also are subject to change without notice. We reserve the right to limit quantities.

 

Product Warranties

 

Some products sold by GotMyCamaro come with a limited warranty provided by a third-party manufacturer or vendor. All merchandise which does not include a warranty and license by the manufacturer, vendor, or GotMyCamaro is sold AS IS, without warranty. GotMyCamaro makes no other warranties of any kind, express or implied, including any warranty of merchantability or fitness for a particular purpose with regard to the merchandise. Products, which have been subject to misuse (including static discharge), neglect, accident or modification, or which have been soldered or altered during assembly and are not capable of being tested are excluded from any warranty by GotMyCamaro. GotMyCamaro shall have no liability to customer or any other person or entity with respect to any liability, loss or damage arising out of or connected with the merchandise including, but limited to, any claim for incidental or consequential damages, regardless of any warranty included with the merchandise. Please refer to the manufacturer or vendor's warranty included with the merchandise to determine the remedies available in the event of a defect in materials or workmanship. 

 

Some states do not allow exclusion of or limitations on implied warranties, such as warranties of merchantability or fitness for a particular purpose or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. In addition, you may have other rights, which vary from state to state.

Labor Charges:

There is no refunds on labor charges at all


 

ABOUT ONLINE FRAUD:
To keep our cost and prices as low as possible, we take online fraud very seriously. What this means is that we use a variety of anti-fraud measures and will prosecute ANY instances to the fullest extent of the law.

 

 

Questions?

Contact Us At:

 

Cruiser Motor Sports, Inc.

GotMyCamaro
300 S Highland Springs Ave.

6C, #186
Banning, Ca. 92220
951-845-9989